Having Troubles With Your Board?

The most common issue we see with boards not being able to connect is missing drivers. So try this before anything else.

Windows Drivers


  • Install and run the .exe

  • In the Arduino IDE when the HERO board is connected you will see a COM Port in the Tools > Serial Port menu, the COM number for your device may vary depending on your system.

Mac Drivers


  • Install and run the .pkg

  • In the Arduino IDE when the HERO board is connected you will see a COM Port in the Tools > Serial Port menu, the COM number for your device may vary depending on your system.