Not Satisfied With The Product?

We can only accept returns of unopened kits and products, within 60 days of receipt (for international orders, 60 days from shipment). However, if your order has not arrived after 60 days of purchasing you qualify for a refund! There is a 5% re-stocking fee for orders returned valued at $500 or more. Customers are responsible for return shipping costs unless the product arrives damaged or defective. Please contact us before returning any package! We’re reasonable people and we hope you are too! Contact us if you have any issues and we’ll do our best to help you out!

 5 Steps to take…


Reach out to us first to see if we can solve your issue! 

Send us an email at [email protected] 


Complete the Return Form located here:
Be sure to have your order information ready! 


Print off your responses to the Return Form or write down your responses on paper. We ask that you include this in your return package so that our team can quickly and accurately give you a refund.


Send the package and responses to our return address

330 3rd Street South Apt 210
Saint Petersburg FL 33701


Relax and enjoy a good movie! We will handle this from here 🙂

Your refund will be processed within 3 business days of us receiving your return.